4329 Sepulveda Blvd Suite A
Culver City, CA 90230
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(310) 800-1320

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Privacy Policy for Active Body Chiropractic Culver City

Introduction

Your privacy is important to us. It is the policy of Active Body Chiropractic Culver City to respect and protect your privacy in compliance with applicable laws and regulations regarding any personal information we may collect, including across our websites:

This policy outlines how we collect, use, and secure your personal data. Personal information includes details that can identify you such as your name, phone number, email address, and other data associated with your interactions with our clinic.

This Privacy Policy does not cover third-party websites linked from our site. We advise you to review their privacy practices separately.

Effective Date: June 5, 2025

Types of Information We Collect

a. Personally Identifiable Information (PII)

  • Full name
  • Phone number
  • Email address
  • Mailing address (if provided)
  • Data submitted through forms on our website

b. Automatically Collected Data

  • IP address
  • Browser type/version
  • Device and operating system
  • Pages visited and time spent
  • Referral source (e.g., search engine or external link)
  • Analytics data collected via cookies

c. SMS Consent Data

  • Mobile numbers opted-in for SMS communication
  • Timestamp of opt-in
  • Message delivery and content logs related to:
    • Appointments
    • Post-visit follow-ups
    • Health-related updates

How Information is Collected

We collect data through:

  • Website forms (appointment requests, contact forms)
  • SMS opt-in checkboxes (explicit and unchecked by default)
  • Email or phone interactions
  • Cookies and site analytics tools
  • Messages via social media platforms

Purpose of Data Collection

We use your personal data to:

  • Schedule and confirm appointments
  • Send reminders, follow-ups, and alerts
  • Respond to inquiries and provide support
  • Deliver billing and payment information
  • Improve services and personalize user experience
  • Share promotional content (only with prior consent)

SMS Consent and Communication

By opting in, you agree to receive SMS messages from Active Body Chiropractic Culver City, including:

  • Appointment reminders and confirmations
  • Post-visit check-ins and care instructions
  • Health or clinic updates
  • Billing notifications

Disclosures:

  • Message frequency may vary (typically 3–5/month)
  • Standard message/data rates may apply
  • Text STOP to opt out anytime
  • Text HELP for assistance or call us at 310-800-1320
  • We do not share SMS consent data with third parties for marketing purposes

SMS Consent Language (used on our forms):
“By checking this box, I agree to receive SMS messages from Active Body Chiropractic Culver City regarding appointments, updates, and health information. Message/data rates may apply. Reply STOP to opt out.”

Log Data

When you visit our site, our servers automatically log:

  • IP address
  • Browser/device details
  • Date/time of visit
  • Pages accessed
  • Referring link
  • We may also capture technical error reports for debugging.

Security of Your Personal Information

We take precautions to safeguard your data through:

  • SSL encryption
  • Secure, HIPAA-compliant platforms
  • Access control and staff training
  • Regular server and security updates

No digital system is 100% secure, but we continuously monitor and improve our systems to minimize risks.

Data Sharing and Disclosure

We do not sell or lease your personal data. We may disclose data:

  • To third-party service providers (analytics, hosting, billing)
  • To law enforcement or legal authorities as required
  • During mergers or practice transitions
  • Under confidentiality agreements with consultants or contractors

Current tools used include:

  • Google Analytics
  • HIPAA-compliant booking and communication platforms

Cookies and Tracking

Cookies are used to improve website performance, analyze user behavior, and deliver a personalized experience. You may disable cookies in your browser settings.

External Links

Our website may link to external sites. We are not responsible for their content or privacy practices.

Your Privacy Rights

You have the right to:

  • Access and review your data
  • Request corrections
  • Withdraw consent
  • Request data deletion (unless restricted by law)
  • File a complaint with regulatory bodies

To exercise your rights, email: frontdesk@activebodychirocare.com

Children’s Privacy

We do not knowingly collect data from children under age 13. If we discover such information, it will be promptly deleted and, if necessary, the guardian notified.

Data Retention

We retain your data only as long as necessary for service delivery, legal compliance, and business operations. When no longer needed, the data is securely deleted.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted to this page with an updated effective date. Continued use of our site indicates acceptance.

Contact Information

For questions about this Privacy Policy or your personal data, contact us:

Active Body Chiropractic Culver City

  • 10373 Washington Blvd, Culver City, CA 90232
  • 13642 Hawthorne Blvd, Hawthorne, CA 90250
  • Phone: (310) 800-1320